English
简体中文
A. The main reason for the tripping of smart meters
1. Excessive load
Smart meters will work according to the set capacity and power limit. When the total power of the user's electrical equipment exceeds the capacity set by the meter, the meter will automatically trip to protect the circuit and equipment.
Solution: Reduce the number of high-power electrical appliances used at the same time, or apply to the power supply department to increase the capacity of the meter.
2. Circuit short circuit
Circuit short circuit is one of the important reasons for the tripping of smart meters. Short circuit will cause the current to increase instantly, exceeding the protection setting value of the meter, thereby triggering the tripping.
Solution: Check the circuit system, find the short circuit point and repair it. If necessary, ask a professional electrician to handle it.
3. Leakage phenomenon
Leakage of electrical equipment or circuits can also cause the smart meter to trip. The leakage protection device inside the meter will automatically cut off the power when leakage is detected.
Solution: Check the insulation of all electrical equipment and circuits, find and repair the leakage site.
4. Abnormal voltage
Abnormal grid voltage (such as too high or too low voltage) may cause protective tripping of smart meters, especially smart meters that are sensitive to voltage.
Solution: Check the quality of grid power supply. If the voltage fluctuates frequently, contact the power supply department for processing, or install a voltage stabilizer for adjustment.
5. Smart meter failure
Failure of the smart meter itself (such as internal sensor failure, software failure, etc.) may also cause false tripping. Although this type of failure is uncommon, it cannot be ignored.
Solution: Ask professionals to check whether the meter has a fault. If there is a problem, the meter should be replaced or repaired.
6. Environmental factors
Environmental factors such as high temperature, humidity, and dust will affect the normal operation of smart meters and may cause tripping.
Solution: Ensure that the installation environment of the meter is well ventilated and dry, and clean the dust in the meter box regularly.
7. Illegal electricity use
If there is illegal electricity use (such as stealing electricity, illegal wiring, etc.), the smart meter may detect abnormal current or power fluctuations, and automatically trip.
Solution: Check whether the meter wiring is standardized to ensure that the electricity use is legal and compliant.
B. Processing steps after the smart meter trips
1. Check the meter display to see if there are any error codes or alarm messages, which can help determine the specific cause of the trip.
2. Disconnect all electrical devices in turn, then reclose to see if normal power supply can be restored.
3. Turn on the electrical devices one by one, observe which device caused the trip, and find out the problematic device.
4. If it is a meter failure or a complex circuit problem, contact the power supply company or a professional electrician in time.
C. Measures to prevent smart meter trips
1. Rationally configure household electrical equipment to avoid using high-power equipment at the same time.
2. Regularly check the safety performance of circuits and electrical equipment, and repair potential problems in time.
3. Avoid unauthorized modification of meters and circuit systems to ensure electricity safety.
4. Improve awareness of electricity safety, use electrical appliances correctly, and reduce unnecessary power loads.
.png?imageView2/2/w/500/h/500/format/png/q/100 "YTL STS Prepaid Wi-Fine Energy Meter Single Phase Wall")
.png?imageView2/2/w/500/h/500/format/png/q/100 "YTL Two Phase Three Wire Big counter Electricity Meter")
