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Smart meter+prepaid system solves 90% of charging disputes


Introduction: Frequent fee disputes, key to smart meters breaking through
In the fields of property management and energy services, disputes over electricity bills have always been an unavoidable pain point. According to statistics, over 60% of residential communities and commercial complexes in China have experienced conflicts due to issues such as opaque electricity bill calculations, delayed payment, and suspension of supply due to arrears, which not only affect user experience but also require a lot of manpower and material resources to coordinate and resolve.


Under the traditional electricity meter model, the root cause of disputes lies in the passive mode of "using electricity  and paying later": users cannot grasp the electricity consumption in real time, and property management needs to manually meter and collect payments. Errors and delays can easily  trust crises. The deep integration of smart meters and prepaid systems is reducing the dispute rate of charging by more than 90% through a transparent mechanism of "energy consumption and deduction synchronization", redefining the fairness and efficiency of energy management.
The "three major problems" of traditional charging models: where do disputes come from?
Manual meter reading error: even a tiny difference can  a loss of thousands of miles
Traditional mechanical electric meters require manual periodic data recording, and are affected by factors such as light, angle, and wheel lag, resulting in a reading error rate of up to 3% -5%.
Delayed payment cycle: a vicious cycle of arrears and supply suspension
In the "use first, pay later" mode, users need to wait for the property management to generate a bill before making payment, and the property management often delays the bill by 1-2 months due to cumbersome processes. After the accumulation of arrears, the property was forced to take measures to suspend supply, further exacerbating the conflict.
Lack of transparency: User statements are 'confused'
Traditional electricity meters only display the total electricity consumption, and users cannot trace the details of electricity consumption during specific time periods. They have a limited understanding of complex rules such as tiered pricing and time of use pricing.

Smart Meter+Prepaid System: Three Core Advantages for Eliminating Disputes from the 'Root'
Real time precise measurement: errors approaching zero, bills are indisputable
Smart meters use high-precision sensors and digital metering technology, with an error rate controlled within ± 1%, much lower than the ± 2% of traditional meters. In conjunction with the prepaid system, user electricity consumption data is uploaded in real-time to the cloud, and the consumption of each kilowatt hour can be traced, completely eliminating manual meter reading errors.
Pay first, use electricity later: from "passive collection" to "active management"
The prepaid system allows users to recharge in advance through APP, official account and other channels. The system automatically deducts fees according to the real-time electricity price. If the balance is insufficient, it will push a reminder three days in advance to avoid the suspension of supply due to arrears. This "buy electricity first, use electricity later" model liberates property management from the role of a "debt collector", and users do not need to worry about sudden power outages.
Fully transparent data dashboard: electricity usage details are clear at a glance
The prepaid smart meter system provides users with a visual data dashboard that allows them to view electricity usage trends on a daily, weekly, and monthly basis, compare energy consumption within the same household, and even analyze standby power consumption of household appliances. The property management side can generate a detailed fee report, including key information such as electricity consumption, electricity price, and deduction time, and supports one click export as dispute proof.

Conclusion: Smart meter+prepaid system opens up the "zero dispute era" of energy management
The integration of smart meters and prepaid systems, from real-time precise measurement to payment before electricity usage, from fully transparent data dashboards to scenario based flexible adaptation, is innovatively solving the problem of fee disputes through the "technology+model". For property and energy service providers, this is not only an improvement in management efficiency, but also an increase in brand reputation; For users, it is an upgraded experience from "electricity anxiety" to "peace of mind consumption".  

Zhejiang Yongtailong Electronic Co., Ltd.
YTL is a professional supplier of energy meter and AMI solution. the Top 100-enterprise with most investment value in Zhejiang. And“Yongtailong”is the famous brand of Zhejiang. With nearly 20 years' experience in energy metering, we devote ourselves to providing competitive projects and creating value for customers.
Online + Offline. Provide cost-effectiv solutions
● Strict quality control mechanism.High quality assurance
● Five R&D centers,combine with hardware&software design, experiment and testing
Global service capability, provide customers timely and effective solution
● Good customer feedback. Reliable after-sales service

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